Root Element is Missing |
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m.schoen
New User Joined: 08 Sep 2014 Status: Offline Points: 13 |
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Posted: 08 Sep 2014 at 11:03pm |
Hello,
I have downloaded the PCB Library Expert, installed it and then I started the .exe-file. The little white loading window appears. After 20 seconds , an error message appears, which says following: --------------------------- LPMath --------------------------- System.Xml.XmlException: Root element is missing. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.LoadXml(String xml) at ..(String ) at FPXFootprint_DLL.ModuleSafeNet.() --------------------------- OK --------------------------- At least the program starts after clicking on OK, and it seems to work, but it doesn't find my network license on the server (I've installed HASP License Manager, too). Do you know a solution? Thank you. |
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Nick B
Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1906 |
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It looks like you may not have the .NET Framework installed. You can get it from Microsoft here. |
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m.schoen
New User Joined: 08 Sep 2014 Status: Offline Points: 13 |
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The newest version of .NET Framework is installed.
The HASP SRM Admin Control Center shows no errors. |
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Nick B
Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1906 |
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I'm replying directly to your email, we'll try a couple different things. We may have to do a shared desktop. Regardless, let's try resolving this issue offline for now... |
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andreaswbj
New User Joined: 10 Apr 2014 Status: Offline Points: 18 |
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Hi,
Did you find the source of the problem? I have a customer with the problem as well. They are shifting from windows xp to windows 7 64 bit The license is on a server and the xp Pc had no problem getting the license from the server. the win. 7 pc can see the license on http://localhost:1947/_int_/devices.html but when starting PCB Library Expert Pro the same error as above appear. BR Andreas
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Nick B
Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1906 |
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This issue was resolved, please download again from www.PCBLibraries.com/downloads and let me know. If you still have issues, please contact me offline - see the Contact/Support link on the main page of our site. Regards, |
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andreaswbj
New User Joined: 10 Apr 2014 Status: Offline Points: 18 |
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Hi Nick,
I will try that, we saw the problem on
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Nick B
Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1906 |
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Please try the following:
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andreaswbj
New User Joined: 10 Apr 2014 Status: Offline Points: 18 |
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Runtime said.
Run-time Installer 5.40.6920.1 Run-time Package 0.0 hardlock.sys 3.50 fridge_lib 1.7.6893 aksdf.sys 1.30 aksfridge.sys 1.29.6880 (1,0,0) So since runtime package wasn't correct registred I followed cmd line hasp uninstall and reinstall guide in the link below. http://www.pcblibraries.com/products/fpx/userguide/default.asp?ch=72 Downloaded the HASP Command Line Installer Ran a command prompt as admin and typed: net stop "HASP Loader" haspdinst.exe -kp - fr -r -purge haspdinst.exe -kp - i net start "HASP Loader" Then it was updated correctly and the product could pull the license from the server. Thanks for the help Nick
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