Lincense: Buying and License-Time

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   Hello,

if we buy a version of your PCB Library Expert as "network" or "single" license:
- How long can we obtain software updates?
- How long can we get the software support (direct support - not the forum)?
  --> in your Homepage it was described as "High priority phone & live support"
- Does the license have a timeout or can we work unlimited with older versions if the "update period" is over?
- If there are some time limited things, what does it cost to renew the update period or license?

We need EAGLE version, but it's interesting for other versions too.

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FranzR. Members Profile Send Private Message Find Members Posts Add to Buddy List Active User Joined: 13 Mar 2014 Location: Germany Status: Offline Points: 35	Post Options Post Reply Quote FranzR. Report Post Thanks(0) Quote Reply Topic: Lincense: Buying and License-Time Posted: 14 Mar 2014 at 12:33am
	Hello, if we buy a version of your PCB Library Expert as "network" or "single" license: - How long can we obtain software updates? - How long can we get the software support (direct support - not the forum)? --> in your Homepage it was described as "High priority phone & live support" - Does the license have a timeout or can we work unlimited with older versions if the "update period" is over? - If there are some time limited things, what does it cost to renew the update period or license? We need EAGLE version, but it's interesting for other versions too.



Nick B Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1909	Post Options Post Reply Quote Nick B Report Post Thanks(1) Quote Reply Posted: 14 Mar 2014 at 8:30am
	The licenses are perpetual, they will go on indefinitely. If you purchase a Library Expert license now, you get all updates to 2014 and the license will work with 2014 and all previous versions. If you want to upgrade to 2015, etc., you have that choice, but 2014 will continue to work indefinitely. If you want to renew from 2014 to 2015, the cost is 30% the cost of 2015. We can do shared desktop support if needed. While you can get software support from us directly, but we ask that you post issues that may benefit others on the forum.
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