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Lincense: Buying and License-Time

Printed From: PCB Libraries Forum
Category: PCB Footprint Expert
Forum Name: Questions & Answers
Forum Description: issues and technical support
URL: https://www.PCBLibraries.com/forum/forum_posts.asp?TID=1290
Printed Date: 26 Nov 2024 at 7:24pm


Topic: Lincense: Buying and License-Time
Posted By: FranzR.
Subject: Lincense: Buying and License-Time
Date Posted: 14 Mar 2014 at 12:33am
Hello,

if we buy a version of your PCB Library Expert as "network" or "single" license:
- How long can we obtain software updates?
- How long can we get the software support (direct support - not the forum)?
  --> in your Homepage it was described as "High priority phone & live support"
- Does the license have a timeout or can we work unlimited with older versions if the "update period" is over?
- If there are some time limited things, what does it cost to renew the update period or license?

We need EAGLE version, but it's interesting for other versions too.


Replies:
Posted By: Nick B
Date Posted: 14 Mar 2014 at 8:30am

The licenses are perpetual, they will go on indefinitely. If you purchase a Library Expert license now, you get all updates to 2014 and the license will work with 2014 and all previous versions. If you want to upgrade to 2015, etc., you have that choice, but 2014 will continue to work indefinitely. If you want to renew from 2014 to 2015, the cost is 30% the cost of 2015.

We can do shared desktop support if needed. While you can get software support from us directly, but we ask that you post issues that may benefit others on the forum.



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