Cannot Access Parts on Demand (POD)

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Hello, 

I'm from Germany and we purchased Library Expert Pro, but I have a problem. 

I cannot access the POD. A normal logIn with the given account is not possible.

I think, its because of the wrong syntax of the given password (No capital letters used).
... so I made a new account; but I still have no credits ;-(. 

Am I holding it wrong 

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Mauell Members Profile Send Private Message Find Members Posts Add to Buddy List New User Joined: 16 Feb 2016 Status: Offline Points: 2	Post Options Post Reply Quote Mauell Report Post Thanks(0) Quote Reply Topic: Cannot Access Parts on Demand (POD) Posted: 16 Feb 2016 at 3:15am
	Hello, I'm from Germany and we purchased Library Expert Pro, but I have a problem. I cannot access the POD. A normal logIn with the given account is not possible. I think, its because of the wrong syntax of the given password (No capital letters used). ... so I made a new account; but I still have no credits ;-(. Am I holding it wrong



Nick B Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1908	Post Options Post Reply Quote Nick B Report Post Thanks(0) Quote Reply Posted: 16 Feb 2016 at 8:41am
	If you registered a secondary accounts it will not automatically get access to a purchased license. Any account associated with the latest release of the Library Expert Pro gets free access to the POD database - no POD Credits are given (they must be purchased). POD Credits are purchased for new part requests, otherwise any of the 1 million+ parts on POD are free to LE Pro users. Contact us offline via email or phone and we'll get your issue resolved. Regards, Nick
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