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Cannot Access Parts on Demand (POD)

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Mauell View Drop Down
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Joined: 16 Feb 2016
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    Posted: 16 Feb 2016 at 3:15am
Hello,
 
I'm from Germany and we purchased Library Expert Pro, but I have a problem.
 
I cannot access the POD. A normal logIn with the given account is not possible.

I think, its because of the wrong syntax of the given password (No capital letters used).
... so I made a new account; but I still have no credits ;-(.

Am I holding it wrong Wink

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Nick B View Drop Down
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Joined: 02 Jan 2012
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nick B Quote  Post ReplyReply Direct Link To This Post Posted: 16 Feb 2016 at 8:41am
If you registered a secondary accounts it will not automatically get access to a purchased license. Any account associated with the latest release of the Library Expert Pro gets free access to the POD database - no POD Credits are given (they must be purchased). POD Credits are purchased for new part requests, otherwise any of the 1 million+ parts on POD are free to LE Pro users.

Contact us offline via email or phone and we'll get your issue resolved.

Regards,
Nick
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