Can No Longer Use Read-Only Preferences File |
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GrungyRemnant
Advanced User Joined: 17 Oct 2013 Status: Offline Points: 91 |
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Posted: 18 Jan 2018 at 9:10am |
Hi,
Our company keeps
a single preferences file on a server that every user accesses as read only. We do not want people changing the
settings. I’m not sure when the behavior changed, I know
it was not a problem with version 2017.12, but you can no longer select the
read only file. When exiting it says the
preferences have changed do you want to save, select yes and It wants to access
the unchanged read only file and gives the error “Unable to save”. This was never a problem before and it was
only noticed because a user had to reinstall from scratch. Why does it need to access the preferences
file when selecting it?
It seems the only option now is to install an older version of the tool (we start with 2017.12) which allows read only files to be selected, select the read only preferences file, then upgrade to the latest version. There must be a better way to handle this. I would think site control should be possible. Can the use of read only preference files be returned to the software? Regards, Chris |
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GrungyRemnant
Advanced User Joined: 17 Oct 2013 Status: Offline Points: 91 |
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Forgot to mention that you can also manually edit the ConsolePreferences.dat file to select the read only preferences file. Still would like to be able to do it from the user interface.
Thanks Chris |
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Nick B
Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1909 |
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Hi, Chris. We ran a test with the currently released version (2017.22), and couldn't replicate this issue. Let's connect offline and see if we can get this issue resolved.
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