How Do You Download The New V2014 Release? |
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Matthew Lamkin
Advanced User Joined: 02 Oct 2012 Status: Offline Points: 284 |
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Posted: 30 Apr 2014 at 1:06am |
How are we supposed to download the new release?
http://www.pcblibraries.com/downloads/FPX%21Library_Expert_2014.asp takes me to a page with the following links. Viewer does nothing, Upgrade to pro? That leads to a download the lite version link that then links back to the same links page as above. Give us a clue chaps.... |
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jameshead
Expert User Joined: 20 Mar 2012 Location: Oxfordshire, UK Status: Offline Points: 576 |
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I also have problems but get taken to a "password" reset page. When I enter my e-mail address and forum user name I get "Error 16: the password reset request could not be processed".
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jameshead
Expert User Joined: 20 Mar 2012 Location: Oxfordshire, UK Status: Offline Points: 576 |
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I get taken to the same page as Mathew now.
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Matthew Lamkin
Advanced User Joined: 02 Oct 2012 Status: Offline Points: 284 |
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I had the password problems too, ending up using IE instead of the normal Firefox so no cookies or password apps were involved.
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jameshead
Expert User Joined: 20 Mar 2012 Location: Oxfordshire, UK Status: Offline Points: 576 |
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Yeah, I was using Firefox where it had issues.
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layouter88
Advanced User Joined: 12 Jul 2012 Location: Germany Status: Offline Points: 79 |
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same problem
new password, login now possible but I do not find a link to download the SW PADS, STEP, all lead to 2013 downloads |
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Tom H
Admin Group Joined: 05 Jan 2012 Location: San Diego, CA Status: Offline Points: 5718 |
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Please start from here http://www.pcblibraries.com/forum/version-history_forum1.html and if you're not watching this forum page I highly recommend that you select "Forum / Watch This Forum" to get instant software release information. This is where you can download the latest versions and even "sneak releases". |
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jameshead
Expert User Joined: 20 Mar 2012 Location: Oxfordshire, UK Status: Offline Points: 576 |
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Hi Tom,
that's the link I'm using, from Nick's post, but it goes to a new login page which after I've logged in again takes me to the same page as Mathew inserted into his first post on this topic. |
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Nick B
Admin Group Joined: 02 Jan 2012 Status: Offline Points: 1908 |
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Matthew - the distributors are currently being setup; you will be emailed later today with details. James - Please make sure you use the email linked with your purchase (Crowcon). Layouter88 - Please make sure you use the login that is linked with your purchase. In your case, the 'web' address. The databases have been consolidated, and in the process there may be some issues we need to clarify. However, for the most part the data is pretty accurate and should only allow you to download the version that you have purchased. If you do not see version 2014 and only 2013, a link was now added where you can purchase the upgrade. This is a new page, and in the future, I would also like to add the purchase history here, Key ID, and other infomration you may find helpful. Here is what the download options should look like now, if yours doesn't look like either, please logout and log back in and it will. If you get the third set of options but you purchased, please confirm that the email you are logged in with is what you purchased with. If it is, contact me offline and I'll get the problem fixed right away.
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GrungyRemnant
Advanced User Joined: 17 Oct 2013 Status: Offline Points: 91 |
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I too cannot download the new version. The links are not working.
Any other suggestions? |
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