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Some Anti-virus Programs Throwing False Alerts

Printed From: PCB Libraries Forum
Category: PCB Footprint Expert
Forum Name: Questions & Answers
Forum Description: issues and technical support
URL: https://www.PCBLibraries.com/forum/forum_posts.asp?TID=544
Printed Date: 07 Oct 2024 at 3:21am


Topic: Some Anti-virus Programs Throwing False Alerts
Posted By: Nick B
Subject: Some Anti-virus Programs Throwing False Alerts
Date Posted: 11 Sep 2012 at 3:49pm

We've heard a report about a problem with running the Footprint Expert while AVAST Antivirus is running in the background. No specifics message was provided to us; we contacted AVAST and notified them of this false positive. It looks like the following/latest AVAST version does not cause any problems:

  • Virus definitions version 120911-1
  • Program Version 7.0.1446
Alternative
Alternatively, you might consider using the free http://windows.microsoft.com/en-US/windows/products/security-essentials" rel="nofollow - Microsoft Security Essentials Antivirus . You might find the almost daily updates a bit inconvenient... or maybe very CONVENIENT as you've always got a fresh anti-virus update.
 
Run as Administrator
One last thing, make sure to run the Footprint Expert http://www.pcblibraries.com/forum/which-options-to-buy_topic446_post1311.html?KW=run+as+administrator#1311" rel="nofollow - Run As Administrator .
 
If you experience any problems, please do not hesitate to contact us directly.


Replies:
Posted By: Tom H
Date Posted: 19 Dec 2012 at 10:41am
We're having the same problem with AVG anti-virus throwing a False virus error message.
 
We are contacting AVG to correct the issue.
 
If you have any problems with this, please let us know.
 

Posted By: Nick B
Date Posted: 20 Dec 2012 at 8:03am

The latest AVG definitions just released should resolve this issue. I tried it on my end and we’re in the clear now.

Please update your AVG as described in FAQ 4479:  http://www.avg.com/faq?num=4479" rel="nofollow - http://www.avg.com/faq?num=4479

 
When the update is completed, AVG will automatically restore the falsely detected file from the AVG Virus Vault to its original location. 

Posted By: nancywilson
Date Posted: 17 Oct 2018 at 2:17am
I am getting the virus and security issue in my system. What should I do to resolve this issue? I install Avast antivirus and also try on  https://avastsupportnumber.co.uk/avast-customer-support/" rel="nofollow - avast customer service for the help purpose but did not get any response.

Posted By: Nick B
Date Posted: 17 Oct 2018 at 5:33am
I will contact you offline to get more details so we can report this false positive.

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