I Cannot Install Library Expert
Printed From: PCB Libraries Forum
Category: PCB Footprint Expert
Forum Name: Questions & Answers
Forum Description: issues and technical support
URL: https://www.PCBLibraries.com/forum/forum_posts.asp?TID=2302
Printed Date: 07 Oct 2024 at 5:35am
Topic: I Cannot Install Library Expert
Posted By: ajr_almir
Subject: I Cannot Install Library Expert
Date Posted: 23 Feb 2018 at 5:42pm
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I have already downloaded several files on the site and none of them have gone through this extraction part. Is there any extra procedure?  I tried installing the PRO and POD versions, but all to no avail.
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Replies:
Posted By: Tom H
Date Posted: 23 Feb 2018 at 5:55pm
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The V2018 POD Builder must be registered with us because it's a full function program with all features turned on except the ability to create new parts. POD Builder is used exclusively for users who purchase POD credits to download FPX files from "Parts on Demand" (POD). POD Builder is registered to a specific computer IP address to access the 1 million parts on POD. The V2018 Library Expert Pro was "Lite" last year and we added more features to upgrade the product name to Pro. LE Pro is a free download and does not require a license or registration and can be installed on any computer. You can also purchase POD credits for the new LE Pro to save library creation time and money. Uninstall everything and delete all folders and try to just install LE Pro. ------------- Stay connected - follow us! https://twitter.com/PCBLibraries" rel="nofollow - X - http://www.linkedin.com/company/pcb-libraries-inc-/" rel="nofollow - LinkedIn |
Posted By: Nick B
Date Posted: 24 Feb 2018 at 12:05am
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It sounds like the files are not downloading properly on your side. I downloaded Pro and POD from a computer outside the server network, and was able to extract the files just fine. We haven't had other reports, either. Please check that your antivirus/firewall is not interfering with the download - maybe temporarily disable and see how it works for you, an alternative is to make an exception for the site... the steps to do these vary between the different antivirus/firewall providers. Hope this helps! Nick ------------- Stay connected - follow us! https://twitter.com/PCBLibraries" rel="nofollow - X - http://www.linkedin.com/company/pcb-libraries-inc-/" rel="nofollow - LinkedIn |
Posted By: ajr_almir
Date Posted: 24 Feb 2018 at 1:12pm
I downloaded all the "free" I found, also disabled the antivirus and the firewall to download, even so, as soon as the extraction part (of the image of the post), it closes and does not open anything else to give sequence installation. Until the "viewer" version does not install I use windows 10  If it is possible to pass the free version link, for me to try again, thank you. |
Tom H wrote:Posted By: ajr_almir
Date Posted: 24 Feb 2018 at 1:14pm
I downloaded and tried the installation with antivirus and firewall disabled, but it did not help |
Posted By: Tom H
Date Posted: 24 Feb 2018 at 2:29pm
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Did you try downloading and installing on another computer? What OS are you running? Windows 10? There are over 100,000 installations worldwide and you seem to be the only one that is having this problem. We cannot reproduce it. ------------- Stay connected - follow us! https://twitter.com/PCBLibraries" rel="nofollow - X - http://www.linkedin.com/company/pcb-libraries-inc-/" rel="nofollow - LinkedIn |
Posted By: Nick B
Date Posted: 24 Feb 2018 at 3:02pm
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What
browser are you using? Can you try a different browser? Are you
trying to run from the ZIP file that is downloaded, maybe open from browser? If
you are, try to save the file to your desktop first, then extract, and then
run. ------------- Stay connected - follow us! https://twitter.com/PCBLibraries" rel="nofollow - X - http://www.linkedin.com/company/pcb-libraries-inc-/" rel="nofollow - LinkedIn |
Posted By: ajr_almir
Date Posted: 24 Feb 2018 at 6:27pm
I did it Nick. I made several downloads through the pc through Chrome. And also by cell phone. I'm going to try another browser, but I believe it's something with the windows 10 system. I'm going to restart in Safe mode and clean boot to see if I can install (I thought about it now kkkkk)
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Posted By: Tom H
Date Posted: 28 Feb 2018 at 12:48pm
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Did you get Library Expert Pro to install correctly? ------------- Stay connected - follow us! https://twitter.com/PCBLibraries" rel="nofollow - X - http://www.linkedin.com/company/pcb-libraries-inc-/" rel="nofollow - LinkedIn |
Posted By: ajr_almir
Date Posted: 28 Feb 2018 at 12:49pm
| I was able to use "virtual machine" with W7, installed it successfully. Thank you |